Your care, connected between appointments

Your check-ins, medicines, results and referrals belong together. We coordinate that care through monthly plans or one-time consultations.

A stethoscope, open appointment diary and gold pen on a wooden table

Your needs come first

Your free needs assessment is 30 to 40 minutes with a Vela doctor. Afterwards, you receive a WhatsApp summary and recommended care plan.

Start by telling us what you need.

Book a free needs assessment call

Regular attention, month by month

Vela Wellness

Adults who want regular doctor check-ins, medication reviews and clear explanations of their results.

  • A monthly check-in from your Vela doctor
  • One free virtual consultation each month
  • Medication review and reminders
  • Lab result interpretation
  • Health education and lifestyle coaching
  • An emotional wellbeing check-in
  • Referral signposting
  • Discounts at our partnering lab and partner pharmacy
Book a free needs assessment call

Vela Care Plus

People who need closer care and more frequent home visits.

  • Everything in Vela Care
  • Two home visits each month instead of one
Book a free needs assessment call

Care for a particular concern

No monthly plan is needed.

Acute virtual consultation

A doctor assesses your concern through WhatsApp video or voice.

  • A written management plan on WhatsApp
  • Medication guidance
  • Lab and pharmacy coordination
  • A follow-up call within 48 to 72 hours
Book on WhatsApp

Acute home consultation

A doctor visits your home to take your history and examine you.

  • Vitals and examination
  • A written plan
  • Treatment, prescription and guidance
  • Lab coordination
  • Follow-up within 48 to 72 hours
Book on WhatsApp

Specialist referral

Prepare for your specialist appointment with us, then talk through the findings and next steps.

  • An assessment and pre-appointment consultation
  • Appointment booking
  • Report interpretation
  • A post-appointment consultation
  • Medication review and guidance
Book on WhatsApp
A pharmacist explains a medicine carton to a woman at a pharmacy counter

One registration when you enrol

Vela Access is our one-time registration fee. It is not a care plan.

Enrolled patients receive discounts at our partnering lab and partner pharmacy.

Your plan explained

How do Vela Care and Vela Care Plus differ?

Vela Care includes one home visit each month. Care Plus includes two. The other Vela Care benefits remain included.

Can I change, pause or cancel my plan?

Message us on WhatsApp and we will talk you through your options.

Can I arrange a plan for my parent?

Yes, including from abroad. Your parent takes part in decisions about their care. Caregiver updates on Care and Care Plus require their consent.

What is billed separately?

Providers bill separately for labs, medicines and specialist care. Vela’s fee covers the doctor and coordination.

A clear place to begin

Talk through your needs with a Vela doctor. Your conversation guides the care plan we recommend.

Book a free needs assessment call